What ethical considerations govern EVT technicians when communicating about vehicle conditions and safety?

• A. Provide truthful, non-misleading information; maintain confidentiality as required; avoid conflicts of interest; uphold professional competence and ongoing education.
• B. Withhold information to protect the employer; share competitor data; avoid education.
• C. Overstate safety risks to generate more business.
• D. Use technical jargon to obscure safety concerns.

Answer: (A)